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Emails and other online communication
Learn from real emails how to arrange a meeting, naturally asking for help or advice, requesting information, follow up communications like a human. How to open and close emails formally and informally. Imagine starting an email with “Sorry to be a pain, but can you…, ”Sorry for delay in getting back to you" or "Let me know if it works for you but no hurry"
Tech issues
A few phrases about dealing with tech issues - in English.
- Over the past few weeks, our teams have been working around the clock to make important changes to make sure ads show up in the right place.
- I'll pass it on to the development team and it should be fixed in the next couple of days
- I've looked into this and it does appear to be a problem on our side
- Google chat time has been dwindling and it took a nosedive when third-party support was crippled
- We are aware of performance issues related to ...